iPhone Battery Problems Solutions for iPhone 6 Plus Battery Problems
Only Apple can confirm its battery is defective or fully explain what is going on iPhone battery problems, but its public statements do not yet offer this level of detail. Whatever the case, it seems the company's current line, about the iPhone 6 Plus battery problems defect is affecting millions of iPhone owners. That may be a “small number” in relation to hundreds of millions of these devices Apple sold last year at 13 million alone in the first three days of the iPhone 6s and 6s Plus launch.iPhone Battery Problems
Smartphones get warm to the touch when charging, or if you’re playing a graphically intensive game, but they should never get burning hot. There are some reports the iPhone 6 battery problems and iPhone 6 Plus battery problems can get especially hot, and not under the conditions mentioned above. Areas of concern include the rear panel, particularly near the volume controls.
iPhone Battery Tips:
- A restart should help it cool down, but it may overheat again in future. Hold down the Sleep/Wake button and the Home button together until you see the Apple logo.
- If you use a case try removing it.
- A problem app or something in your backup file could be causing your issue. Try a factory reset and don’t restore a backup, set it up as new instead and test to see if the overheating is gone. Reinstall apps one by one and watch out for the problem returning.
- If your iPhone is so hot you risk burning yourself, then you need to take it back to Apple. Make an appointment with your local Apple Store.
iPhone 6 Plus Battery Problems
You might find that your iPhone 6 problems sometimes refuses to turn on when you press the Sleep/Wake button. Perhaps it unexpectedly turned off and now seems to be unresponsive, or you’ve just reached for it only to find that it won’t wake up. Here’s what to do:
- Start by holding down the Sleep/Wake and Home buttons together. Keep holding them down, for up to 30 seconds. It might feel like a long time, but keep holding them. The Apple logo should eventually appear.
- There could be a problem with the Sleep/Wake button itself, but you should be able to feel or see the fault. You’ll obviously need a repair it if it seems to be damaged.
- If that doesn’t work, then the battery is probably dead. Plug your iPhone into the charger and leave it for half an hour, before trying to turn it on again.
- If it still doesn’t respond, then try plugging your iPhone into your computer and launching iTunes. You may find it recognizes your iPhone and indicates that it’s in recovery mode. If so, you should try restoring it.
- If nothing works, then it’s time to visit an Apple Store or contact Apple regarding a repair.
iPhone 6 Plus Problems
A lot of people have had trouble with their Wi-Fi connections on the iPhone 6 or 6 Plus. If you find that you can’t connect to a Wi-Fi network, or that your connection frequently drops or slows down, then there are lots of things you can try.
Tips:
- Toggle Wi-Fi/Airplane mode: You might find that it temporarily comes back if you toggle Wi-Fi off and then on again. Alternatively, you could switch on Airplane mode and then turn it off again. Swipe up from the bottom to open the Control Center and toggle these settings.
- Reboot: Some people report temporary success by switching the device off and on again. Press and hold the Sleep/Wake button and the Home button for 10 seconds or so, until you see the Apple logo. Your Wi-Fi may work again for a while.
iPhone 6 Plus Problems and Solutions:
- Set up connection again: Go to Settings > Wi-Fi and tap on the problem network, then choose Forget this Network and tap Forget. If you go back to the Wi-Fi page, you should now be able to choose your network and set up a fresh connection.
- Reset Network Settings: Try going to Settings > General > Reset and tap Reset Network Settings. This has worked for a few people, but the problem might return.
- Turn off Wi-Fi Networking: Try going to Settings > Privacy > Location Services and under System Services you need to toggle off Wi-Fi Networking.
- Turn off Wi-Fi Assist: It’s designed to switch you to your mobile data network when Wi-Fi is patchy, but it could be causing your problems. Go to Settings > Cellular and scroll down to toggle Wi-Fi Assist.
- Toggle 2.4/5GHz: If you have a two-channel router, then try changing from 5GHz to 2.4GHz. Generally speaking 5GHz is faster, but with a shorter range. Some people report a better connection on 2.4GHz and a few find an improvement by switching the other way.
- Change router channel: You could also try changing the channel on your router. You’ll need to put your router’s IP into your browser and log in to change settings. Refer to your ISP for instructions.
- Switch DNS to Google: Some people report success after switching DNS to use Google servers. You can do this via Settings > Wi-Fi then tap the ”i” icon next to your router, scroll down to DNS and tap the numbers and enter “8.8.8.8”. You might have to restart your device for this to take effect.
- Turn off MAC Filtering on your router: It’s possible to add your iOS 9 device’s MAC address, but due to Apple’s MAC randomization there’s a good chance it’s going to change and refuse to connect the next time you try. The simplest solution is just to turn MAC filtering off altogether.
- Update your router firmware: You may need to check with your ISP or the router manufacturer.
- Factory Reset: It’s a drastic step with no guarantee of success, but you could try a factory reset.
iPhone 6 Error 53
A number of iPhone 6 and iPhone 6 Plus owners have problems encountered error 53 upon plugging the iPhone into a PC or Mac and attempting to restore through iTunes. It effectively leaves your iPhone in a reboot loop where it goes into recovery mode, prompting you to plug it in, and then iTunes says, “The iPhone could not be restored. An unknown error occurred (53).”
How to Fix Error 53:
- Quit iTunes and unplug your device. Make sure you have the latest version of iTunes installed. Reconnect your iPhone and choose Update if you see the option in iTunes. If you don’t, then hold down the Sleep/Wake and Home buttons until your iPhone restarts and you get the Update option in iTunes. If that doesn’t work, then try Restore instead.
- If the error crops up again, run through the update process above, but choose Set up Touch ID later when you get to the Touch ID screen in set up. If Touch ID wasn’t working before, then, unfortunately, it won’t work after this process.
- Your next course of action is to contact Apple or visit an Apple Store. If you haven’t done anything to invalidate your warranty, then they should offer you a replacement iPhone.
- A lot of people get this error after having a third-party repair their screen or Touch ID. Ostensibly for security reasons, Apple doesn’t allow the iPhone to work without its original Home button. You could go back to the repair shop and try to get them to put the original Touch ID sensor back in there, but there’s no guarantee it will work. If your iPhone has been repaired by a third-party, Apple will not offer to repair or replace it without a fee.
iPhone Email Problems
Some iPhone owners have been having trouble with their email accounts not updating. New emails are not coming into the inbox, or perhaps they’re only coming in when the Mail app is opened.
If you got problems with email on iPhone, here how to fix:
- The first thing to do is go into Settings > Mail, Contacts, Calendars > Fetch New Data and take a look at your settings. If you want emails to come in as soon as they arrive, then make sure that Push is turned on. Otherwise, you can set the frequency that your iPhone checks for new email under Fetch.
- It’s worth checking that there’s nothing in your outbox. If there’s an email that’s failing to send and repeatedly trying, it could be causing your issues.
- Try switching Airplane mode on and off.
- Try deleting the email account via Settings > Mail, Contacts, Calendars, and then add it fresh.
- Go to Settings > General > Reset and try Reset Network Settings. You’ll have to set up your network connections again, but it can help with email issues.
Problem: No alert sound for incoming messages
If you find that you aren’t hearing any alert sound when a new message comes in, or perhaps you’re only getting alerts intermittently, then you aren’t alone. This is quite a commonly reported problem.
Solutions for iPhone 6 Problems:
- Start by checking the obvious things: Turn the volume up, check that the mute switch isn’t on, and take a look under Settings > Do Not Disturb. Bear in mind that it’s possible to have Do Not Disturb turned on for specific contacts, in which case you’ll see a half moon icon next to the contact. Check the Details on any incoming message that you didn’t hear an alert for to make sure that’s not your problem.
- Go to Settings > Notifications and try toggling them on or off. Now, reboot the device and go back in to turn them on again.
- You could also try Settings > General > Reset > Reset All Settings, but it means re-entering a lot of your settings afterward.
A number of iPhone 6 and 6 Plus owners have reported a problem in which their iPhone’s display goes or flashes red before showing the Apple logo. Sometimes the problem goes away on its own and returns later, and sometimes it sticks around and the display refuses to turn off.
iPhone Tips:
- Try simultaneously holding down the Sleep/Wake button and the Home button for 10 seconds, or until you see the Apple logo. In some cases, the iPhone will restart normally, but the problem might come back.
How to Fix iPhone Red Screen:
- There’s a possibility that this is a software issue, perhaps pertaining to a corrupted backup. You can try the restore process to fix it. Hold down the Sleep/Wake button to turn your iPhone 6 off. Make sure that your computer is running the latest version of iTunes and plug your iPhone in with a USB cable. Now, simultaneously hold down the Sleep/Wake and Home buttons for a few seconds, and when the device comes on, let go of the Sleep/Wake button while continuing to hold down the Home button. You should get the Connect to iTunes screen and you can let go of the Home button. Then, follow the restore procedure through iTunes.
- It’s also possible that this is a hardware failure of some kind, and in that case, you’re going to have to contact Apple or visit an Apple Store and arrange a replacement. It might be a good idea to record the red screen using another device, just in case your iPhone 6 works normally when you take it in for an assessment.
Zoom Problem
It’s fairly common to hear reports about enlarged images or icons on the iPhone screen making it difficult for people to see properly or navigate. There’s a good chance that this has been caused by the accessibility feature, Zoom.
Easy to Fix iPhone zoom problem:
- Hold three fingers together and double tap the screen and you should see things return to normal.
- To make sure that it doesn’t happen again go to Settings > General > Accessibility and turn Zoom off.
iPhone 6 Plus Battery Problems: iPhone 6 won’t charge
We’ve heard a few iPhone 6 owners complaining that they are unable to charge their device up. They plug it in as normal and nothing happens or it will only charge so far.
iPhone 6 Plus Battery Problems and Solutions:
- Make sure that you are using the cable and wall charger that came with your iPhone 6 or iPhone 6 Plus. If the charger or cable you’re trying to use isn’t Apple certified, then that could be your problem right there.
- Try using a different wall socket, a different cable, and a different charger.
- Take a look at the connector on your cable and the port on your iPhone. Make sure that they’re clean and free of dust. You can blow into the port to clean it out or use a brush with soft bristles.
- There are reports that if you keep your Lightning cable in a humid or wet environment the connector can get corroded. If it’s wet then you should never plug it in because you could also damage the port on the iPhone. If it looks corroded or there’s something on the connectors that you can’t remove with a microfiber cloth, then it’s worth taking the cable into an Apple Store to show them, they may just give you a replacement.
- Try resetting your device while it’s plugged into the charger by holding down the Sleep/Wake and Home buttons for 10 seconds or so until the Apple logo appears.
- There’s a chance that your battery is on its last legs. Take your iPhone into an Apple Store and ask them to take a look.
A few people have run into a glitch where the iPhone 6 keeps complaining about the SIM card. It might say “Invalid SIM” or “No SIM card installed.” There are a few things worth trying.
Potential solutions:
- Try toggling Airplane mode on and off again.
- Restart your iPhone by turning it off and on again.
- If you recently inserted the SIM card and started getting the error, then there’s a chance it’s damaged or dirty. Try popping it out and taking a look. You can use a pencil eraser to clean the gold contacts and then blow away the debris before putting it back in your iPhone.
- If you’ve dropped your iPhone 6, or it was damaged somehow, then there’s a chance the SIM tray is loose. Some people have had success by putting a small, thin piece of packing tape on the back of the SIM card and then re-inserting it.
- Make sure that your software is fully up to date via Settings > General > About.
- Try the SIM card in another device if you have a compatible device, or try a different SIM card in your iPhone 6.
- If the problem persists then contact your carrier or Apple.
The bent iPhone 6 Plus problem has stirred up a storm of coverage online, but Apple claims it’s not common and that only nine people have actually contacted the company to complain about a bent iPhone 6 Plus. We suspect there will be more in the coming weeks. The thin design and larger body obviously make it a lot more likely to bend than last year’s model, but if you look after it and don’t try to bend it, then it’s not likely to happen to you. Whether you believe it’s a big issue or not, there’s only one thing to do if it happens to you.
Solution:
Contact Apple or take it into an Apple Store and they’ll inspect it and decide whether to offer you a free replacement.
Issue: iPhone 6 Cracked screen
A lot of people report that the iPhone 6 and the iPhone 6 Plus are easy to damage when dropped. There’s always a risk when you drop your smartphone that the screen is going to crack. That’s why it’s a good idea to invest in a protective case. If you’ve got a broken iPhone 6 screen, then here’s what to do:
Potential solutions:
- Run through our guide on how to repair your smartphone for DIY advice, repair shops, and services.
- Go directly to Apple where an iPhone 6 screen repair will cost you $109, or $129 for the iPhone 6 Plus.
iPhone 6 Bug: Touch ID not working
We’ve seen thread after thread after thread in the Apple forums about iPhone 6 owners being unable to use Touch ID. It sometimes stops working after a software update and occasionally attempting to remove and re-add fingerprints can lead to a situation in which Touch ID setup fails over and over.
Solutions:
- Hold the Sleep/Wake and Home buttons to trigger a forced restart (the Apple logo will appear).
- Clean the area around the iPhone’s Home button with a soft, microfiber cloth.
- Go to Settings > Touch ID & Passcode, delete your fingerprints, and tap Turn Passcode Off. Turn your iPhone off and back on again, then go back to Settings > Touch ID & Passcode and set it up afresh.
- Create a backup using iTunes and restore your device using that backup. If the problem persists, try a factory reset, but don’t restore the backup. Set it up and test to see if Touch ID works correctly.
- If you’re still having problems it’s time to contact Apple.
Bluetooth not working
A lot of new iPhone 6 or iPhone 6 Plus owners are having trouble connecting with Bluetooth devices, particularly systems in cars. Some people can’t get the in-car system to work, while others are having trouble establishing any connection at all. It doesn’t seem limited to any specific manufacturer. We’ve seen reports about a wide range of car models, including Toyota, Mercedes-Benz, Nissan, Honda, Acura, BMW, Jeep, and more. There are reports that the connection works fine with older models of iPhone.
Solutions:
- You should delete all pairings from your car or other Bluetooth device. Now go to Settings > General > Reset > Reset Network Settings on your iPhone. Now hold down the Sleep/Wake and Home buttons together until you see the Apple logo on your iPhone. Make sure your car or device is discoverable, and try setting up the connection from scratch.
- Some people reported success after a factory reset. Check out how to factory reset an iPhone.
