iPhone 6 Battery Problems
After the story came out, We heard from dozens of readers who said they too are experiencing serious battery issues for iPhone problems. Many also complained how Apple (aapl, -0.23%) is giving them the runaround. This prompted me to take a deeper look and come to a conclusion that the iPhone battery issue is endemic, and there's a strong legal and public relations case for Apple to expand its recall program. In September, Apple confirmed the iPhone 7 and iPhone 7 Plus, the successors for the iPhone 6s and iPhone 6s Plus. The two devices come loaded with features including improved cameras, a new home button, and more.iPhone 6 Problems
The iPhone 6 and iPhone 6 Plus received solid reviews but they’re far from perfect. We’ve already heard about a number of issues plaguing the two flagships. Problems include broken Wi-Fi, busted Bluetooth, and abnormal battery drain.
Problems : iPhone is slow or lagging
There have been a few reports of iPhone 6 and 6 Plus handsets becoming sluggish, particularly after receiving an update. If you find that there are delays when tapping or swiping, or perhaps apps take a few seconds longer to open than they once did, then there are a few things you can try.
iPhone 6 Problems solutions:
- Begin by restarting your iPhone. Press and hold the Sleep/Wake and Home buttons simultaneously, until you see the Apple logo.
- If that doesn’t help, then try performing a factory reset and restoring your device from a backup.
Issue: GPS not working
Quite a few people have iPhone problems run into an issue with the GPS function in the iPhone 6. They might be using Apple Maps, Google Maps, or any other app that employs the GPS, but find that it’s inaccurate or very slow to update. That said, it may still work fine when they’re connected to Wi-Fi.
How to Fix iPhone 6 Problems:
- Check in Settings > Privacy > Location Services and make sure Location Services is toggled on at the top. Then, check the rest of the settings and ensure nothing important has been toggled off.
- If you have a case on your iPhone, then remove it and test the GPS again.
- You may want to try resetting your network settings via Settings > General > Reset > Reset Network Settings. Keep in mind, however, that you will have to re-enter some passwords and set up your network connections again after this.
- There’s a chance that your hardware is failing, in which case replacing the antenna or the cable connecting it to the logic board will resolve the issue. This has worked for some people, but not everyone.
- You could try going into an Apple Store, but the employees may suggest that you buy a new iPhone.
iPhone 6 Problem: iPhone screen freezes
Some iPhone 6 and 6 Plus users have found that their device’s display becomes unresponsive when using apps. The problem has been reported on the Apple forums many times including here and here, seems to be mostly on phones running iOS 9.3.1 and iOS 9.3.2, and has been known to occur multiple times in a single day.
Problem iPhone 6:
- Use the lock button to turn the screen off and on again.
- Hold down the Sleep/Wake and Home buttons until you see the Apple logo appear to reset your iPhone.
- Factory reset and restore your device as a new phone, or restore it from a backup.
- If none of the aforementioned workarounds fixes the problem, consider contacting Apple or going to an Apple Store. The problem may be with the hardware, not the software.
Some users are struggling with an iPhone problems where a contact or multiple contacts are unable to receive iMessages and texts from an iPhone 6 or iPhone 6 Plus user, though they can still receive texts from other contacts. Some people are unable to send text messages, and for others iMessages don’t appear to go through properly. This problem has cropped up in various versions of iOS, including iOS 10.
iPhone Problems and Solutions:
- Turn iMessage off and back on, or turn iMessage off to see if texts can be sent and received.
- Make sure the contact is not on your block list. To do so, go to Settings > Phone > Blocked, and confirm that the user is not on any block list.
- If you have an old iPhone or another iOS device that you sometimes use for iMessages, try toggling iMessages off there and sign out of your Apple account. You can sign out by going to Settings > Messages > Send & Receive and tapping on your Apple ID, then choosing Sign Out.
- Delete your current conversation with the problem contact(s) and start a new one.
- Delete and re-enter said contact(s).
- Simultaneously hold the Sleep/Wake and Home buttons to reset your device.
- Try going to Settings > General > Reset > Reset Network Settings. You will have to re-enter some passwords and set network connections up again after this.
- You could try a factory reset of your iPhone.
- Contact Apple Support, or take your device to an Apple Store to get it checked out.
iPhone Latest Update Problems
Every time a new iOS version rolls out, some users have trouble with the update, as discussed on this thread and this thread in the Apple forums.
iPhone Latest Update Solutions:
- Make sure that Wi-Fi is on and go to Settings > General > Software Update on your iPhone.
- If you can’t update directly on your iPhone, then try plugging in to your PC or laptop. Make sure you’re using the latest version of iTunes, which is 12.5.5 at the time of writing.
- If it doesn’t work, then hold down the Sleep/Wake and Home buttons together on your iPhone 6 while it’s still connected to your computer. Wait until you see the recovery screen — you should see the Apple logo and then the iTunes icon with the cable. Choose the Update option on your computer when it appears.
- If met with an error code, check Apple’s detailed support page on what the different error codes mean and what to do.
- Contact Apple Support, or take your device to an Apple Store.
iPhone 6 Battery Problems
iPhone 6 and iPhone 6 Plus battery life will vary from person to person but if you’re sure your device is draining faster than normal, the 2,915mAh battery packs enough juice to let the iPhone 6 Plus last two full days of reasonable use with the screen set to 50% brightness. Whack the brightness up though and that big, bright 5.5-inch screen will start sucking up to you’ll want to take action.
While your first instinct might be to head down iPhone problems to a local Apple Store for diagnostic tests, you might be able to fix your bad iPhone 6 battery life from home. There are a number of potential fixes out there and today we want to run down some tips and fixes that’ve worked well for us, and others in the past.
How to Fix Bad iPhone 6 Battery Life
This guide will show you how to fix iPhone Battery Problems as a bad iPhone 6 battery life and it will help prepare you for the future. Abnormal battery drain can emerge at any time so you’ll want to be ready for it.
These fixes will work if you’re on an iPhone 6 or iPhone 6 Plus and they’ll work on any version of Apple’s iOS 10 operating system.
Here are a few things to try if you’re experiencing iPhone 6 battery life problems.
If you just opened your iPhone 6 or iPhone 6 Plus or installed a new iOS 10 update, and you start to notice weird battery drain, don’t be alarmed. This is normal and it could take a couple of days for your device to settle in.
If your iPhone 6 or iPhone 6 Plus is still exhibiting abnormal battery drain after two days it’s time to dig into the problem.
Note that this can also happen after you install a new iOS update. Keep that in mind for future iPhone 6 iOS updates.
iPhone 6 Manual to Use Low Power Mode
Your iPhone 6 comes equipped with a a feature called Low Power Mode and it will allow you to stretch out the last 10-20% of your iPhone 6’s battery life without killing off core services. If you’re experiencing abnormal drain or if you simply want to save some battery life, you’ll want to start using this feature.
If your iPhone dips into the 10-20% battery mark, you should get a prompt that asks you if you want to turn it on.
You can also manually turn it on in your iPhone 6’s settings if you think you need it before that.
- Go to Settings > Battery > Toggle Low Power Mode on.
You can toggle it on and off anytime.
Use iPhone 6 Airplane Mode When You Have Bad Service
When you’re in a bad service area your iPhone 6 will extremely hard to pull down a signal. This can destroy your device’s battery cause the iPhone battery problems. To offset this, you can do a few things.
If you’re fine with killing off all your services, you’ll want to toggle on Airplane Mode. Airplane Mode kills off all of your connections and it will help you conserve battery when you start noticing a huge drop.
To toggle Airplane Mode on, you can head right into your Settings. It’s right at the top. You can also access it from the Control Center. To access the Control Center, swipe up from the bottom of your iPhone 6 or iPhone 6 Plus.
Flip off Airplane Mode when you leave the bad service area.
Shut Off Location Services
Location services like GPS can wreck havoc on your iPhone 6’s battery life. If you’ve ever used Google Maps or Waze you know what we’re talking about.
To help conserve your iPhone battery problems, you’ll want to get a handle on what services are active on your iPhone 6.
- To do this, head into Settings > Privacy. You can turn Location Services off completely with a toggle off but we recommend going through your apps to determine what apps should be using your services and when.
If there’s an app you barely use working in the background you’ll want to limit its capabilities. You can do that with a simple toggle.
Check Your iPhone 6 Apps
You’ll also want to get a handle on your applications. If you use an app a lot, it’ll suck up your battery life. But if you’re confident it’s using up more battery than it should, you’ll want to dig in.
First, you’ll want to head into your Settings and locate the Battery Usage tool. It’s located in Settings > Battery. It’ll show up under the Battery Usage header. This tool will show you the apps eating up your iPhone 6’s battery.
If something seems off about an app, you’ll want to act. The first thing to do is look for a bug fix update. Apple’s developers have been rolling out a steady stream of iOS 10 support updates and these updates should help squash bugs. They’ll also deliver new features to your iPhone 6.
If a bug fix update doesn’t help, you can try reinstalling the application. You can also try uninstalling the app to see if that nets you positive results.
The Facebook app is known to be a problem so if you’re a heavy Facebook user you’ll want to weigh your options.
Turn Off Push Service
The iPhone 6’s push feature for notifications, email, and calendar can suck up battery life. If you don’t need push, you might consider turning it off to see if that helps your cause.
You’ll find your Push Notification settings in Settings > Notifications. Once you’re there you can turn off push for the applications you don’t use and even some that you do use if you decide you don’t need the feature.
Consider switching Mail, Contacts and Calendar to Fetch instead of Push. To do that, go into Settings > Mail, Contacts, Calendars and turn off Push.
Manage the iPhone 6 Display
Your iPhone 6’s display can and will eat up battery life if you don’t manage it properly.
The iPhone’s auto brightness feature can be useful but there are times where it fails to work properly. And when that happens you will lose precious battery life. So if you start to notice abnormal drain, you might want to get a handle on your screen.
The iOS 10 operating system on your phone makes this extremely easy. Simply pull up from the bottom of the screen to enter Control Center.
From there, just use the screen toggle to adjust your screen brightness. If you don’t need the screen to be bright, keep it low. You’ll conserve battery that way.
If you’d rather adjust the screen brightness in your settings head to Settings > Display & Brightness to adjust.
Restart the iPhone6
A simple restart could dislodge your iPhone 7 battery life woes. If you haven’t turned your iPhone 6 off for awhile, try restarting it. This fix has worked for us and others in the past and it’ll only take a minute or so.
iPhone 6 Manual Reset All Settings
If none of the above works, it’s time to take some bigger steps to help solve your iPhone 7 battery life problems.
The first step we recommend is a reset on all of your iPhone 6’s settings.
- To do this, go to Settings > General > Reset > Reset All Settings and then enter your passcode when prompted. If you don’t have a passcode it obviously won’t prompt you.
This process could take a few minutes and it will force your device to forget your connections (and passwords) but it might resolve your battery life issues. It won’t delete any files.
Downgrade iPhone 6
If that doesn’t work, you could try downgrading to the previous versions of iOS if a downgrade is available.
Dropping down to an older version of iOS 10 won’t guarantee success but there’s a chance an older version will improve performance.
For more on the downgrade process, take a look at our walkthrough.
Restore iPhone 6 from a Backup
If none of that works, you can try restoring from a backup or wiping your iPhone 7/iPhone 7 Plus completely. This should only be used as a last resort because it’s extremely time consuming.
Here’s how to restore iPhone 6:
- Plug in and backup to the computer or to iCloud.
- Turn off Find My iPhone – Settings -> iCloud -> Find my iPhone -> Off.
- In iTunes Click Restore.
- Follow the prompts and the iPhone will reinstall iOS 10 from scratch.
- When it completes click Restore from Backup to put your information back on the iPhone or Choose to set up as a new iPhone.
Take Your iPhone 6 Into an Apple Store
If you don’t want to restore or perform a factory reset, you can also make an appointment to go see an Apple Genius at the Apple Store.
Geniuses will be able to run some diagnostics on your phone and they could help you figure out the problem. A long time ago we took an iPhone 5s in and discovered a bloated battery was responsible for the battery drain.
If you’re under warranty, and you are right now, you might be able to get another iPhone 6 or iPhone 6 Plus for free.
If you value your security, you'll want to seriously consider downloading the iOS 10.3.2 update on your iPhone or iPad.
iOS 10.3.2 brings (by our count) 23 security patches for a potential exploits. That's a ton for a small maintenance update and a great reason to install iOS 10.3.2 in the near future.
Your iOS 10.3.2 update will bring even more security features if you failed to download previous versions of iOS.
If you skipped iOS 10.3.1, your iOS 10.3.2 update will bring its security patch. If you skipped iOS 10.3, iOS 10.3.2 will also bring its monster list of patches as well.
The iOS 10.3 update delivered over 60 known patches for potential exploits. That's substantial, even for a milestone upgrade. The previous version of iOS 10, iOS 10.2.1, brought 14 known patches.
If you skipped the iOS 10.2.1 update and/or the iOS 10.2 update, know that iOS 10.3.2 brings their security patches with it as well. Again, the iOS 10.2.1 update had 14 important patches on board. You can see them all right here.
If you failed to install Apple's iOS 9.3.5 update, iOS 10.3.2 will also bring the three crucial security patches it delivered last year. These patch up serious security problems that could potentially expose your calls, contacts, texts, and emails.
These patches enhance the security on your iPhone, iPad and iPod touch making them ideal for those of you who store sensitive files/data on your device.
I'm not an electrical engineer, but based on my research, and helpful iPhone 6 tips from readers what appears to be going on. The iPhone battery problem seems to have arrived with the iOS 10.1.1 or 10.2 software update, the issue is primarily tied to hardware. According to reports in online Apple forums, the update appears to have instructed iPhones to protect the battery by shutting down during times of stress, such as when multiple apps are running.
In its "battery replacement service" notice, Apple states only the following: "Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down. This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015."
Evidence of a hardware problem also comes from reports of those customers who went to Apple Stores and replaced their batteries. I've read about and heard directly from numerous customers who paid for replacements, and then discovered that the problem went away. No more sudden plunges in power or surprise phone shutdowns.
An IT technician approached me after I published my December article on the subject, describing his battery replacement experience at an Apple Store at the World Trade Center in Lower Manhattan. The technician, who did not wish to be identified, said he brought his phone to a senior manager at the store and told him the battery was clearly defective. In response, the manager reportedly showed no surprise and supplied a new battery, even agreeing, eventually, to waive a $79 fee. The technician is sure that many of the Apple employees at the store are spending a good part of their day swapping out batteries.
